Adoption Procedures & Policies
Each year, HSNEGA helps thousands of rescued animals find loving homes. Our Adoption Center team will work with you to find the right dog, cat, or critter for your home. Our objective for pet adoptions is to select the best-suited match between an animal and an adopter. This process helps us maintain a very low return rate.
- Adopters must provide government-issued photo identification (i.e. driver’s license, passport, etc.) at the time of application. Please note that completing an application does not guarantee an approved adoption.
- Adopters must be 18 years of age or older. If the adopter still lives at home, they must have the permission of the homeowner (parents, etc.) in order to be approved for adoption.
- Adopters who rent from a landlord are asked to satisfy any requirements regarding notification and approval for pet ownership and proof of a paid pet deposit, if applicable.
- All dogs/puppies must go home on a collar and leash and all cats/kittens must go home in a secure pet carrier. Adopters are welcome to bring their own collar/leash/carrier, or HSNEGA also has these items available for purchase in our Adoption Center.
- HSNEGA does not adopt animals as “gifts” for friends or family members who have not met the animal in person; however, we do offer gift certificates in our Adoption Center which can be purchased in any amount and applied toward adoption fees.
- All adoptions must take place in person. HSNEGA does not transport animals for adoption.
- Pet adoptions are based on a “best match” basis, not on a first-come basis.
- HSNEGA does not hold animals unless the potential adopter has previously met and spent time with the pet. If the party has spent time with the pet, they can opt to place the pet on a 24-hour hold for a $25 fee which is applicable toward the adoption fee.
- Prior to adoption approval of a canine, adopters who have other dogs in their household are requested to schedule a “meet & greet” at our facility between existing pets and the dog(s) they wish to adopt.
- HSNEGA does not adopt “outdoor pets.” If applicants currently have an “outdoor pet,” their adoption may be denied.
- To ensure the pet is compatible with everyone, HSNEGA encourages all household/family members to interact with the potential new pet before the adoption is finalized.
- HSNEGA is cautious when placing pets in homes with children under the age of 6. We encourage adopters with young children to consider adopting an older pet and to bring young children to our Adoption Center for a “meet & greet” with any animal being considered for adoption.
- HSNEGA reserves the right to limit the number of animals that can be adopted at any one time, require certain animals to be adopted together, or enforce other restrictions as needed.
- In some cases, HSNEGA may determine an animal is not suited for an adopter because the adopter’s needs, expectations and/or resources are not a “good match” for the animal’s history or behavior. Sometimes that means we will work with the adopter to find an animal better suited for their lifestyle. Other times, we may deny an adoption or request the adopter wait if they are expecting a major transition in the near future such as moving into a new home, having a baby, or dealing with another pet who is experiencing health issues.
- After adoption, HSNEGA will follow-up with email and/or phone inquiries to ensure the animal is adjusting to his/her new home.
- HSNEGA reserves the right to refuse adoption to anyone for any reason.