Policies

Adoption Policy

All Humane Society of Northeast Georgia (HSNEGA) team members are trained to assure the highest level of customer service. Team members focus on the best matchmaking process for the pet and their adopter. Our goal is to assist the best pet that fits their lifestyle, needs and wants. Ultimately, it is the adopter who decides the right pet for their circumstances under the guidance of the HSNEGA team. Click HERE for more information on HSNEGA’s adoption policies and procedures.

Adoption Partners Policy

HSNEGA seeks to work with other northeast Georgia area shelters and rescues to help further our life-saving mission. From the intake of animals into our facility to coordinating spay/neuter programs/transport, the purpose of our policies is to ensure a successful working relationship between the HSNEGA and other animal welfare organizations.

All agencies interested in partnering with HSNEGA can contact the Animal Care Team at AnimalCare@HSNEGA.org.

Euthanasia Policy

Committed to being Live Savers for adoptable animals in northeast Georgia, HSNEGA takes the decision to euthanize any animal very seriously.

Our commitment to the healthy and treatable animals in our care means we are willing to pursue all reasonable efforts in order to provide for their well-being.

Euthanasia is not considered for adoptable animals because of lack of space or duration of stay at HSNEGA. Animals that are suffering mentally, emotionally, or physically are candidates for euthanasia. Animals that are deemed to pose an unacceptable danger to other animals, themselves, or the public may also be candidates for euthanasia.

The approval process for any euthanasia at the HSNEGA incorporates the expert opinion and authorization of multiple trained, professional team members, including a licensed Veterinarian, Animal Care management and the Executive Director.

Privacy Policy

HSNEGA has created a privacy policy to create open and honest business practices in all of our interactions. HSNEGA does not sell, rent, lend or exchange our mailing or contributor lists.

Payment/Refund Policy

HSNEGA accepts payment for services (Wellness Clinic, Spay/Neuter Center, Adoptions, Bessie B’s Pet Store) via cash or credit/debit card (Visa, Mastercard & Discover accepted); payment via check is only accepted for donations.

The Humane Society of Northeast Georgia is a non-profit organization. As such, refunds will generally not be given; however, Administration and the Board of Directors may consider refunds on a case-by-case basis. To request a refund, contact HSNEGA at 770-532-6617.

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At HSNEGA, we want to remember the amazing rescues that come to stay with us. All of the animals pictured on this site have been with us at some point. Some have already found their forever homes, but some may still be here at HSNEGA! The Humane Society of Northeast Georgia is a 501(c) (3) non-profit organization (Federal Tax ID #58-0678817) and has received top recognition from the following charity rating organizations:

Best of Georgia, GreatNonProfit & GuideStar Seals