April is a Godsend! I scheduled an appointment the day before so it was already short notice and I don’t stay very close to this location. When I left at 1:30 to head to my 3:45 appointment my GPS said I would be there at 3:15. Dealing with Atlanta traffic, there were THREE accidents headed there! 🤦🏾♀️ My eta went from 3:15 to 4:28!!! I called to explain what was going on and April placed me hold to ask the doctor what could be done since they close at 4:30! She said she felt badly that I had already driven so far, when she got back on the phone she told me I could still come if I could make it by 4:30. OF COURSE there was ANOTHER accident!!!!!!!! I was flabbergasted at this point. I pulled up to the location at 4:32, I figured I’d call to at least reschedule and see if I could get my deposit back. Miss April answered the phone again and I said, I’m outside but I know it’s after 4:30…” She said, “Come on in. It’s okay.” I teared up because it’s getting rare to meet a kind spirit. She was very understanding. The rest of the staff were nice too and took good care of my cat baby Ginger. Their customer service is unmatched! Thank you again Humane Society staff of Northeast Georgia!🙏🏾